Introduction

Alfaris Advertising & Printing ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or purchase our services including Display Stands, Vehicle Branding, Signage, Exhibition & Events, and Promotional Flags.

1. Information We Collect

We may collect and process the following types of information:

• Contact information: name, company name, email address, telephone number, postal address.
• Project information: design files, dimensions, materials, artwork, job specifications and preferences you submit.
• Transaction data: billing details, order history, invoices (payment processing is handled via secure third-party providers).
• Technical data: IP address, browser type/version, device and operating system, pages visited, referrer URL, and other analytics data collected automatically.
• Marketing preferences: opt-in/opt-out choices for newsletters or promotional communications.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and fulfill orders, quotations, design and installation services.
• To communicate about your project, deliverables, scheduling and support.
• To process payments and manage billing and collections.
• To improve our products, services and website performance through analytics.
• To send marketing communications where you have consented (you may unsubscribe at any time).
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Lawful Basis for Processing

(If you are in the EU/UK or similar jurisdictions)

• Processing is necessary for the performance of a contract (e.g., providing signage services you requested).
• Processing is necessary for our legitimate business interests (e.g., improving services, fraud prevention), balanced against your rights.
• We rely on consent when required (for example, marketing emails), and you can withdraw consent at any time.

4. Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service providers and contractors (printers, installers, couriers, payment processors) who assist in order fulfillment.
• Third-party analytics providers to help us understand website usage.
• Legal or regulatory authorities if required by law or to protect our legal rights.

We require third-party providers to use your data only for the purposes we specify and to keep it secure.

5. Cookies & Tracking

We use cookies and similar technologies to enhance site functionality and to collect analytics.

• Essential cookies — required for site functionality (cannot be disabled without affecting the site).
• Analytics cookies — used to understand and improve site performance.
• Marketing cookies — used to show relevant content and ads where you have consented.

You can control and delete cookies through your browser settings. Disabling some cookies may affect site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. Examples include access controls, encrypted communication channels, and secure storage. However, no method of transmission or storage is 100% secure — if you have security concerns, please contact us (details below).

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, to satisfy legal, tax or accounting requirements, or to support warranty/maintenance requests. If you would like your data deleted sooner, see "Your rights" below.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access — request a copy of personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request erasure of personal data (subject to legal/contractual exceptions).
• Restriction or objection — restrict or object to certain processing.
• Data portability — request a machine-readable copy of your data where applicable.

To exercise any of these rights, contact us using the details below. We may ask for information to verify your identity before responding.

9. International Transfers

If we transfer your personal data to jurisdictions outside your country (for example to third-party service providers), we will ensure appropriate safeguards are in place, such as contractual protections or transfers to countries with adequate data protection laws.

10. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request removal.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Significant changes will be communicated where appropriate.

12. Contact Us

If you have questions, wish to exercise your rights, or want to request deletion of your data, please contact:

• Company: Alfaris Advertising & Printing
• Email: alfarisprint@gmail.com
• Phone / WhatsApp: +971-65441789
• Address: Plot No 4504, Al Sajaa